Complaints reach you last
A neighbour who cannot find anyone to talk to rings the council. By the time environmental health is on the phone, the problem has a case number.
For builders and contractors
Fewer complaints at the gate. A dated record if one is escalated.
Noisy Neighbour gives your site a public web page behind a QR code on the hoarding. Neighbours see what noisy work is coming and report a problem to your team instead of to the council. Every issue and every reply is dated and kept for the life of the job.
- Everything is free for your first 7 days. No card needed to start.
- Neighbours join free
- Set up in about five minutes
Notice
Concrete pour on Thursday morning. The pump will be on the road from 8am and it will be noisy until about 1pm.
Dust from the cutting is blowing over our garden.
We have put dust screens up and moved the saw behind the hoarding. Photos attached.
Resolved · Site team · Wed 08:15 · confirmed by No. 12
Sound familiar?
Three things that go wrong without a page
Nobody can prove what was done
The foreman sorted the dust screens on the day. Three weeks later, with a Section 60 warning in hand, nobody can show when, or that the neighbour was told.
The client hears it second-hand
The homeowner gets the neighbour's version at the weekend and asks you on Monday. You spend the morning reconstructing a week you were not asked to record.
How it works
Three steps, then it runs itself
Nothing for neighbours to install. The QR code opens a web page, and everything happens on that page.
01
Set up the site page
Enter the address, your working hours and your company name. That is all the page shows the public, with no phone number on the hoarding.
02
Put the QR sheet on the hoarding
Print the sheet from the site page and fix it where people walk past. Anyone who scans it reaches the page, and can leave an email for notices.
03
Post notices and answer issues from your phone
A concrete pour on Thursday, a skip on Monday. When a neighbour reports something, your team replies in the thread, with photos of the fix, and marks it resolved.
What you get
Everything in one account
Public site page and a printable QR sheet
Notices emailed to every neighbour who has joined
Issue log with photos, timestamps and the neighbour's confirmation
Your whole team on the page, with a share link to invite them
The homeowner sees every issue and notice
Unlimited neighbours, always free
Per site
£5 / site / week
You buy weeks in advance and each week covers one site. 10 weeks for £45 (save 10%), 20 weeks for £75 (save 25%). No contract, and unused weeks keep.
Everything is free for your first 7 days. No card needed to start.
Set up your site pageQuestions
What people ask before they start
Do neighbours need to install anything?
No. The QR code opens an ordinary web page. A neighbour who wants the notices by email leaves an address; everyone else just reads the page.
What does it cost?
£5 per site per week, bought as prepaid weeks, with 10 weeks for £45 (save 10%), 20 weeks for £75 (save 25%). Neighbours never pay and there is no per-neighbour charge. Everything is free for your first 7 days, with no card needed to start.
Who can see the issues?
Your team, the homeowner or client if you invite them, and the neighbour who raised each one. Neighbours do not see each other's issues on an ordinary house site.
Can I use it on one job and not the next?
Yes. Each site page stands alone. Weeks are bought in advance and a week you do not use stays on your account for the next job.
What if a neighbour complains to the council anyway?
You can show the officer the dated record: the notice you posted, the report, when you acknowledged it, what you did and when the neighbour confirmed it. Most officers want to see exactly that.
Read more
The rules, written down
Plain guides to the hours, the notices and the law around building work, written by a builder of twenty years.
Put the page on the hoarding this week
Enter the site address, print the QR sheet and fix it up. Setup takes about five minutes, and it is free to try.
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