Residents find out from the scaffold
The letter went out months ago. The programme has moved twice since, and the first most residents know of the start date is the lorry outside.
For housing associations and estate landlords
Works on your estate, with a record residents and the landlord both see.
Noisy Neighbour gives each block or scheme a standing page. Residents see what is happening and report problems to the contractor directly, and your housing team sees every thread without the contact centre in the middle.
- Everything is free for your first 7 days. No card needed to start.
- Neighbours join free
- Set up in about five minutes
Notice
Scaffold on the north elevation comes down on Thursday. Lift 2 is out of use from 8am to 1pm.
The grinding started before eight again this morning.
Breaking-out moved to after 8am from tomorrow. Sorry about this morning.
Resolved · Site team · Tue 08:05 · confirmed by Flat 12
Sound familiar?
Three things that go wrong without a page
Complaints are lost between teams
A report to the contact centre is logged, passed to the asset team, raised with the contractor and closed by someone who never spoke to the resident.
Someone asks what you did
A councillor, a complaints panel or the ombudsman wants to know when the resident reported it, who answered and what changed. The answer is in four inboxes.
How it works
Three steps, then it runs itself
Nothing for neighbours to install. The QR code opens a web page, and everything happens on that page.
01
Set up each block or scheme
One standing page per block, with its address and dwelling count, under your organisation. Add your housing officers and the contractor's team to each.
02
Add the residents
Add the residents to each block's list and invite them by email, put the QR sheet in the lobby and the lifts, and share the join link in your next letter.
03
Contractors post notices and answer issues
The week's work goes up as notices. A resident's report goes straight to the contractor's team and is visible to your officers, dated from the moment it was raised.
What you get
Everything in one account
A standing page per block, grouped under your organisation
Resident lists with email invitations and a join link
Notices emailed to every resident who has joined
Issue log the housing team, the contractor and the resident all read
One subscription across every block you pay for
Residents join free
Per dwelling
£1 / dwelling / week
£1 per dwelling per week, billed every 4 weeks as one subscription for every block you pay for. Change the dwelling count and the next invoice follows it.
Everything is free for your first 7 days. No card needed to start.
Set up your first blockQuestions
What people ask before they start
Can we run several blocks at once?
Yes. Each block has its own page and resident list, grouped under your organisation, with your team on every page and one invoice across them.
What does it cost?
£1 per dwelling per week, billed every 4 weeks. A block of forty flats is £160 every 4 weeks. Residents never pay, and your first block is free for 7 days.
Who answers the residents?
The contractor's team, on the page, with your housing officers able to see and step into any thread. Nothing has to be forwarded.
Do neighbours need to install anything?
No. The QR code opens an ordinary web page. A neighbour who wants the notices by email leaves an address; everyone else just reads the page.
What about residents who are not online?
The page is a web page, so anyone with a phone can read it from the QR sheet in the lobby. For residents who are not online, the notices are a ready-made text for the letter or the noticeboard.
Read more
The rules, written down
Plain guides to the hours, the notices and the law around building work, written by a builder of twenty years.
Start with one block
Set up the first block, add its residents and the contractor's team, and see how the record builds. It is free to try.
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