Every query comes through the office
Scaffold alarms, lift closures, a skip in the residents' bay. Each one is an email to the property manager, who forwards it to the contractor and waits.
For managing agents and residents' boards
Noisy Neighbour gives the block a standing page. Residents see the programme and this week's notices, report problems straight to the contractor, and the agent keeps a dated record without handling every query by email and phone.
Scaffold on the north elevation comes down on Thursday. Lift 2 is out of use from 8am to 1pm.
The grinding started before eight again this morning.
Breaking-out moved to after 8am from tomorrow. Sorry about this morning.
Resolved · Site team · Tue 08:05 · confirmed by Flat 12
Sound familiar?
Scaffold alarms, lift closures, a skip in the residents' bay. Each one is an email to the property manager, who forwards it to the contractor and waits.
Section 20 covers the decision to do the works. Once the contract is let, residents hear what is happening from the noise, and the board hears it from the residents.
A leaseholder says the drilling started before eight for a fortnight. The contractor says it was dealt with on the second day. There is no record either way.
How it works
Nothing for neighbours to install. The QR code opens a web page, and everything happens on that page.
01
Enter the address and the number of dwellings. The page is a standing one for the block, not a page per job, so it is there for the next works too.
02
Invite them by email from the resident list, put the QR sheet in the lobby and the lifts, or share the join link in your next letter.
03
The contractor's team is on the page as the site team. They post the week's work, and a resident's report reaches them directly, with the office able to see every thread.
What you get
A standing page for the block, with a printable QR sheet
Resident list with email invitations and a join link
Notices emailed to every resident who has joined
Issue log the office, the board and the contractor all read
Nominate who pays for the block, with the dwelling count on the invoice
Residents join free
Per dwelling
£1 / dwelling / week
£1 per dwelling per week, billed every 4 weeks as one subscription for every block you pay for. Change the dwelling count and the next invoice follows it.
Everything is free for your first 7 days. No card needed to start.
Set up your blockQuestions
Yes. The contractor joins as the site team: they post the notices and answer the issues, and the office sees every thread. One page, no forwarding.
£1 per dwelling per week, billed every 4 weeks. A block of forty flats is £160 every 4 weeks. Residents never pay, and your first block is free for 7 days.
Whoever you nominate as the payer for the block. It is priced per dwelling, so the charge sits naturally with the block's service charge, and residents never pay.
The page is reachable by anyone with the link or the QR code, and shows the address, the contractor and the notices. Issues are visible to the people on the block's page, not to passers-by.
The page stays. It is the block's page, so the next programme of works, a roof repair or a lift replacement uses the same page and the same resident list.
Read more
Plain guides to the hours, the notices and the law around building work, written by a builder of twenty years.
Enter the address and the dwelling count, add the residents and invite the contractor. It is free to try.
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