For managing agents and residents' boards

Major works on your block, with one page every resident can read.

Noisy Neighbour gives the block a standing page. Residents see the programme and this week's notices, report problems straight to the contractor, and the agent keeps a dated record without handling every query by email and phone.

  • Everything is free for your first 7 days. No card needed to start.
  • Neighbours join free
  • Set up in about five minutes
Noisy Neighbour — Elm Court · external works
Notice

Scaffold on the north elevation comes down on Thursday. Lift 2 is out of use from 8am to 1pm.

Flat 12 · residentTue 07:48

The grinding started before eight again this morning.

Breaking-out moved to after 8am from tomorrow. Sorry about this morning.

Resolved · Site team · Tue 08:05 · confirmed by Flat 12

Sound familiar?

Three things that go wrong without a page

01

Every query comes through the office

Scaffold alarms, lift closures, a skip in the residents' bay. Each one is an email to the property manager, who forwards it to the contractor and waits.

02

Communication ends with the consultation

Section 20 covers the decision to do the works. Once the contract is let, residents hear what is happening from the noise, and the board hears it from the residents.

03

The board asks what the contractor did

A leaseholder says the drilling started before eight for a fortnight. The contractor says it was dealt with on the second day. There is no record either way.

How it works

Three steps, then it runs itself

Nothing for neighbours to install. The QR code opens a web page, and everything happens on that page.

01

Set up the block

Enter the address and the number of dwellings. The page is a standing one for the block, not a page per job, so it is there for the next works too.

02

Add the residents

Invite them by email from the resident list, put the QR sheet in the lobby and the lifts, or share the join link in your next letter.

03

Contractor and office post notices, answer issues

The contractor's team is on the page as the site team. They post the week's work, and a resident's report reaches them directly, with the office able to see every thread.

What you get

Everything in one account

A standing page for the block, with a printable QR sheet

Resident list with email invitations and a join link

Notices emailed to every resident who has joined

Issue log the office, the board and the contractor all read

Nominate who pays for the block, with the dwelling count on the invoice

Residents join free

Questions

What people ask before they start

Can the contractor use it as well?

Yes. The contractor joins as the site team: they post the notices and answer the issues, and the office sees every thread. One page, no forwarding.

What does it cost?

£1 per dwelling per week, billed every 4 weeks. A block of forty flats is £160 every 4 weeks. Residents never pay, and your first block is free for 7 days.

Who pays for it?

Whoever you nominate as the payer for the block. It is priced per dwelling, so the charge sits naturally with the block's service charge, and residents never pay.

Is the block's page public?

The page is reachable by anyone with the link or the QR code, and shows the address, the contractor and the notices. Issues are visible to the people on the block's page, not to passers-by.

What happens after the works?

The page stays. It is the block's page, so the next programme of works, a roof repair or a lift replacement uses the same page and the same resident list.

Read more

The rules, written down

Plain guides to the hours, the notices and the law around building work, written by a builder of twenty years.

More guides for you

Set up the block before the scaffold goes up

Enter the address and the dwelling count, add the residents and invite the contractor. It is free to try.

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Spotted a bug, or got an idea for Noisy Neighbour?

Tell us here. It goes straight to the team, and a person reads every one.

Prefer to talk? email info@noisy-neighbour.com.