The tender wants a liaison method, not a promise
A paragraph saying you will write to neighbours does not score. A page the client can open, with the notices and the complaint log, is something the evaluator can see working.
For contractors tendering for consented sites
The neighbour liaison plan your Section 61 tender asks for, already running.
A consent under Section 61 comes with conditions on hours, methods and how neighbours are kept informed, and the tender wants to see how you will meet them. Noisy Neighbour is the answer you can show: a public page for the site, dated notices for every noisy operation, and a log of each complaint with when it was dealt with.
- Everything is free for your first 7 days. No card needed to start.
- Neighbours join free
- Set up in about five minutes
Notice
Piling starts on Monday. Weekdays 8am to 6pm, as consented. No Saturday work.
Dust from the cutting on the road side is reaching our front windows.
Screens up and the saw moved behind the hoarding. Photos attached.
Resolved · Site team · Wed 08:15 · confirmed by No. 38
Sound familiar?
Three things that go wrong without a page
Consent conditions are easy to breach on paper
The consent says neighbours get notice of piling and breaking-out. If the only evidence is a letter the foreman thinks he dropped through doors, a complaint to the officer is your word against theirs.
A Section 60 notice follows one unanswered complaint
Environmental health acts on the complaints that reach it. The complaints that reach you first, and are answered the same day with a dated reply, rarely get that far.
How it works
Three steps, then it runs itself
Nothing for neighbours to install. The QR code opens a web page, and everything happens on that page.
01
Set up the site page with the consented hours
Enter the address, the hours the consent allows and your company name. The page shows the public exactly what was consented, which is the first thing an officer asks about.
02
Post a notice for every noisy operation
Piling from Monday, breaking-out on Thursday. Each notice is dated and emailed to every neighbour who has joined, so giving notice is evidenced as well as done.
03
Answer complaints on the page
A neighbour's report reaches your team directly. The reply, the fix and the time it took are recorded, and the neighbour confirms it is sorted. That log is what you hand the officer.
What you get
Everything in one account
Public site page showing the consented hours and the site team
Dated notices for noisy operations, emailed to joined neighbours
Complaint log with photos, timestamps and the neighbour's confirmation
A share link to put the page in front of the client and the officer
A printable QR sheet for the hoarding
Unlimited neighbours, always free
Per site
£5 / site / week
You buy weeks in advance and each week covers one site. 10 weeks for £45 (save 10%), 20 weeks for £75 (save 25%). No contract, and unused weeks keep.
Everything is free for your first 7 days. No card needed to start.
Set up the site pageQuestions
What people ask before they start
Can I show this in a tender before the job starts?
Yes. Set up a page for a current or past site and put its link in the bid, or describe the method with the page's own words. The first days are free, so it costs nothing to have one ready.
What does it cost?
£5 per site per week, bought as prepaid weeks, with 10 weeks for £45 (save 10%), 20 weeks for £75 (save 25%). Neighbours never pay and there is no per-neighbour charge. Everything is free for your first 7 days, with no card needed to start.
Does the council get access?
You choose. The share link opens the page to anyone who has it, so you can give the environmental health officer the same view your client has. Nothing is sent to the council automatically.
Does it replace the written notification the consent requires?
No. It is the method and the evidence. If your consent requires letters, you still send them; the page records that notice was given, when, and to whom it was emailed.
Do neighbours need to install anything?
No. The QR code opens an ordinary web page. A neighbour who wants the notices by email leaves an address; everyone else just reads the page.
Read more
The rules, written down
Plain guides to the hours, the notices and the law around building work, written by a builder of twenty years.
Have the page ready before the bid goes in
Set up a site, print the QR sheet and put the link in the tender. Setup takes about five minutes, and it is free to try.
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